topic Re: Charging issues in Archived Posts

Charging issues

Roxroo02 — Sun, 21 Mar 2021 09:12:37 GMT

My iPhone 11 won’t charge properly on a wireless charging dock and after a few minutes will flash red and blue. However, my partners iphone11 will charge no problem on the same wireless charger???

Re: Charging issues

Northerner — Sun, 21 Mar 2021 09:35:51 GMT

Hi @Roxroo02

Is your phone correctly placed on the charger? Is your phone in a case? Have you already reached 80% phone charge?

Thanks

Re: Charging issues

Roxroo02 — Sun, 21 Mar 2021 10:12:56 GMT

Done with phone in and out of case.
No not already up to 80-85% charge.
Yes placed it in many ways to ensure on.
My partners phone charges in case and when at high percentages of battery life.

Sent from my iPhone

Re: Charging issues

Chris_B — Sun, 21 Mar 2021 10:17:30 GMT

@Roxroo02 Hi, have you tried restarting the device and then place it on the charger

Re: Charging issues

Roxroo02 — Sun, 21 Mar 2021 10:31:56 GMT

Yes turned device off and then back on it has also had the last eat instalment and still no different

Sent from my iPhone

Re: Charging issues

Christopher_G — Sun, 21 Mar 2021 12:34:53 GMT

Hi @Roxyroo02

It may be worth backing up your iPhone and resetting it back to factory settings.

Chris