topic trade in apple watch in Archived Posts

trade in apple watch

Holliefearon — Sun, 14 Mar 2021 22:56:45 GMT

I want to buy a pay monthly apple watch but it won’t let me unless I trade in an old one or phone which I don’t want to do. How can i fix that?

Re: trade in apple watch

Christopher_G — Mon, 15 Mar 2021 08:25:11 GMT

Hi @Holliefearon.

Welcome to the community. 🙂

Some of the plans are discounted (either the monthly cost or device cost) when you trade in another device. You just need to choose a plan that doesn't say 'Save XXX when you trade in XXX'.

Apple Watch EE shop >

Chris

Re: trade in apple watch

Holliefearon — Mon, 15 Mar 2021 12:01:57 GMT

Thank you. That’s what i thought but i tried clicking on every possible
plan and all of them brought up the trade in message:/

Re: trade in apple watch

Christopher_G — Mon, 15 Mar 2021 12:05:17 GMT

How strange, @Holliefearon

Which model and colour are you looking for?

Chris

Re: trade in apple watch

Christopher_G — Mon, 15 Mar 2021 12:05:36 GMT

How strange, @Holliefearon.

Which model and colour are you looking for?

Chris

Re: trade in apple watch

Holliefearon — Mon, 15 Mar 2021 12:07:56 GMT

I’m not 100% sure yet, either the series 6 in blue or the SE in silver.

Re: trade in apple watch

Christopher_G — Fri, 19 Mar 2021 13:10:17 GMT

Hi @Holliefearon

I've fed this back to our online shop team who are looking over the website to make sure all plans are showing as available.

I'd recommend speaking to our Mobile Care team in the mean time. They'll be able to run through all options available to you.

Chris