topic Re: Iphone11 in Archived Posts

Iphone11

baser999 — Sat, 20 Feb 2021 19:49:32 GMT

New iPhone 11 not recognised by my Land Rover Freelander despite EE assurances it would be - cannot assign device to vehicle or vice versa. Other LR club members have had no issues assigning later models to earlier year cars. Any suggestions?

Also transferred everything from old iphone6 which had a trash folder - the 11 has a bin which conflicts with old folder- how do I remove it?

Re: Iphone11

Chris_B — Sat, 20 Feb 2021 20:30:33 GMT

@baser999 is this via Bluetooth? Because if it is it should work.

What trash folder/bin folder ? Where are you seeing these ?

Re: Iphone11

baser999 — Sat, 20 Feb 2021 21:18:56 GMT

My iphone6 had a junk folder in my Hotmail account, replaced by ‘bins’ on the iPhone11. Having transferred everything between the two, I’m being told the folders are conflicting and to remove the junk folder . As hard as I’ve tried I cannot remove that old junk folder.
All my incoming emails are duplicated - presumably one to me @ hotmail the other to me @ iCloud? How to clear this?
Finally, why will the phone not connect to the car?

Sent from my iPhone

Re: Iphone11

XRaySpeX — Sun, 21 Feb 2021 00:05:43 GMT

Go to your Hotmail Webmail, http://Outlook.com, & remove it there.

Re: Iphone11

baser999 — Sun, 21 Feb 2021 10:30:49 GMT

Been there, only options I’m offered are to create sub folder or add to favourites - delete is there but not a highlighted option. Wondered about moving into another less used folder then deleting but that’s not an option either 😡

with hindsight should have just repaired the old iphone6

Re: Iphone11

Chris_B — Sun, 21 Feb 2021 11:32:06 GMT

@baser999 so that’s nothing to do with the phone but your email accounts.

What email address do you want to use or is it both ? The Google email address will not have anything to do with the iCloud email address. So your looking at 2 separate folders in two separate email accounts that are not linked in anyway.

Re: Iphone11

XRaySpeX — Sun, 21 Feb 2021 12:00:52 GMT

@Chris_B : It was Hotmail.

Re: Iphone11

Chris_B — Sun, 21 Feb 2021 13:15:29 GMT

@XRaySpeX Oops. I hit reply to you so couldn’t check what mail client it was. I should of posted and amended that post. Oh well. It’s still 2 different mail clients and what they call their bin/trash folders does not effect the other mail client.

Re: Iphone11

XRaySpeX — Sun, 21 Feb 2021 13:32:32 GMT

I read it as 2 separate email issues:

The conflicting trash/bin folders, both under Hotmail.
The duplicate emails received from both Hotmail & iCloud.

I have only attempted to address 1.

Re: Iphone11

Schockwave — Sun, 21 Feb 2021 16:38:19 GMT

@baser999 , to set up your IPhone to work in the car, make sure that on your phone, you go into settings and click on bluetooth and make sure that with the car radio, which I presume you are trying to set it up, you have also gone into settings bluetooth and then there should be one for setting your phone to work with the car, your instruction book for the car should tell you how to do this, there should be no problems, I have had three different IPhones and have managed them, but do not have the same car as yours, hope you get it sorted, otherwise go to a garage, they should be able to help, I am sure, possibly even Halfords if there is one.

Re: Iphone11

baser999 — Mon, 22 Feb 2021 08:33:12 GMT

Sadly neither issue resolved - still getting messages saying to remove conflicting junk folder. Been into that folder on house computer and won’t allow me to delete; hoped I might move it elsewhere then delete but no 😩

As for the car, still won’t recognise the handset regardless of what I do.

Looks like handset’s going back

Re: Iphone11

James_B — Mon, 22 Feb 2021 09:38:47 GMT

Hi @baser999,

Have you tried removing your email account from the phone and re-adding it?

Are you trying to connect to your car via Bluetooth or Apple CarPlay?

James

Re: Iphone11

baser999 — Mon, 22 Feb 2021 10:14:06 GMT

Car is via Bluetooth - have a Freelander, no issues with the old iphone6 , just doesn’t want to know with the 11. Not listed by Land Rover as compatible yet I’m aware of others with later models syncing on to much older Freelanders.

Settings show 2 accounts - me@hotmail, me@icloud. Someone said not to delete either

Re: Iphone11

James_B — Mon, 22 Feb 2021 11:02:58 GMT

Hi @baser999,

Two email accounts or two Apple ID's? Did you create a new iCloud email address when you setup the new phone? If you don't use the iCloud email address, it's safe to remove it from your phone.

Can your phone see your car is the list of available Bluetooth connections? Have you referred to your car's manual for help with connecting a new device?

James

Re: Iphone11

baser999 — Mon, 22 Feb 2021 11:27:32 GMT

I have a hotmail account and an iCloud account. Had the hotmail since I first set myself up an email account. iCloud account ‘self generated’ possibly when I got my first iPhone? Not an account I’d consciously set up

As for the car, been into the manual and on line, just doesn’t recognise the 11

Re: Iphone11

James_B — Mon, 22 Feb 2021 11:37:34 GMT

Hi @baser999,

If you aren't using the iCloud email, you can remove it from your inbox.

What is the setup process for your car? Does it not show in the list of available devices on your iPhone?

Have you made sure no other Bluetooth devices are connected when setting it up?

James

Re: Iphone11

baser999 — Mon, 22 Feb 2021 12:05:01 GMT

Was told to leave both accounts - I never set the iCloud account up, so can be easily removed I presume?
As for the car if I go ‘device to car’ it doesn’t recognise the handset, vice versa and its giving me 2 minutes to log in but the car doesn’t appear on the drop down list.
can only assume it’s not compatible though that doesn’t explain why others get new models of iPhone to affiliate on their older sane make car

Despair of it all now

Re: Iphone11

James_B — Mon, 22 Feb 2021 12:12:33 GMT

Hi @baser999,

Bluetooth compatibility is fairly universal. Have you tried reaching out to Land Rover for support?

James

Re: Iphone11

baser999 — Mon, 22 Feb 2021 13:17:33 GMT

Awaiting response from LR - been through Freelander club forum and no resolve that route, hence posting here

Re: Iphone11

James_B — Mon, 22 Feb 2021 13:43:27 GMT

Hopefully LR will be able to find a solution for you @baser999

Please keep us updated.

James