topic Re: Ipods in Archived Posts

Ipods

Simons9570 — Thu, 18 Feb 2021 20:36:47 GMT

I received some iPods as an extra to my contract,I’ve had them since December(2months) the left ear has stopped working completely,how do I go about getting them replaced,can I do it online or will I have to phone

Re: Ipods

Chris_B — Thu, 18 Feb 2021 21:16:05 GMT

@Simons9570 You need to contact Apple about this. Download THIS app and select the correct options. Oh and it’s AirPods not iPods as that is a different product from Apple

under products select AirPods and the topic then choose how you would like to proceed. But scroll down and the first article is about left/right AirPod not working and how you might be able to sort this yourself.

Re: Ipods

Christopher_G — Fri, 19 Feb 2021 08:02:04 GMT

Hi @Simons9570

Welcome to the community.

Have you tried un-pairing them and re-pairing them through Bluetooth settings? This happened to mine once and that fixed it.

This Apple Airpods article explains how to do it.

Chris