https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023826#M250229 <P>Do you have insurance for the phone grant18?</P> Tue, 02 Feb 2021 13:09:15 GMT wardi 2021-02-02T13:09:15Z https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023800#M250228 <P>I have accidentally broken my refurbished iphone 11 that is on a contract with EE and I believe it is beyond repair as both the screen and charging port are broken. How do I go about getting a replacement phone?</P> Tue, 02 Feb 2021 12:09:10 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023800#M250228 grant18 2021-02-02T12:09:10Z https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023826#M250229 <P>Do you have insurance for the phone grant18?</P> Tue, 02 Feb 2021 13:09:15 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023826#M250229 wardi 2021-02-02T13:09:15Z https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023829#M250230 <P>You buy a new phone unless you have insurance?</P><P>&nbsp;</P><P>Having it on contract doesn't give you a free replacement if you broke it.</P> Tue, 02 Feb 2021 13:14:36 GMT https://community.ee.co.uk/t5/Archived-Posts/Broken-Phone/m-p/1023829#M250230 BrendonH 2021-02-02T13:14:36Z