topic Apple Watch Series 5 offer in Archived Posts

Apple Watch Series 5 offer

Andrew2873 — Sat, 23 Jan 2021 16:04:42 GMT

I received a text from EE offering an the Apple Watch series 5 and Nike model.

Completed this on Wednesday 20th and haven't heard anything since....

Has anyone else had this issue?

Re: Apple Watch Series 5 offer

Katie_B — Sun, 24 Jan 2021 08:54:11 GMT

Hello @Andrew2873.

Welcome to the community.

Did you receive a confirmation email?

Katie.

Re: Apple Watch Series 5 offer

Andrew2873 — Sun, 24 Jan 2021 08:57:11 GMT

Hi Katie,

I did. And I’ve received an email today which looks a bit off asking me to call. (See below)

“We need a bit more information from you to complete the order.
If you can give us a call on 0800 079 0531, with your XKO ready.

Our offices are open:

• Monday - Sunday 9:00am - 7:00pm

Once we receive this information we will get your order moving.

Thanks for your patience. We are looking forward to speaking to you and getting you started with EE.”

Re: Apple Watch Series 5 offer

Katie_B — Sun, 24 Jan 2021 09:00:58 GMT

Hi @Andrew2873.

I would recommend following the advice provided.

If you do not wish to call the 0800 number you can also call 150.

Katie 🙂