topic Not received payment in Archived Posts

Not received payment

RazWarn — Sat, 23 Jan 2021 10:45:50 GMT

I sent my phone to EE to be recycled for cash and I still haven’t received my payment. It has been a week now

Re: Not received payment

Kirigaya_Kazuto — Sat, 23 Jan 2021 10:58:34 GMT

Did you send it to them with tracked shipping? Do you know they've received it?

It's a bit late now, but sending it to EE/any network carrier' is probably thr worst thing you can do, they'll undervalue the phone, by a lot - sell it to Mazuma or Musicmagpie next time

Re: Not received payment

Northerner — Sat, 23 Jan 2021 11:07:04 GMT

Hi @RazWarn

Does it not say in any email how long it will take in the lockdown?

Thanks

Re: Not received payment

RazWarn — Sat, 23 Jan 2021 12:24:49 GMT

Yeah I sent it with tracking and they received it, I also emailed them and they still haven’t replied

Re: Not received payment

Christopher_G — Sat, 23 Jan 2021 14:01:33 GMT

Fingers crossed your hear from Brightstar soon, @RazWarn.

Thanks for your patience with this.

Chris