topic Re: Apple Watch in Archived Posts

Apple Watch

Deb_47 — Fri, 15 Jan 2021 20:36:32 GMT

Hi, after a bit of help. My son has lost his mobile phone and it is paired up to my apple watch. How do you remove the watch, without the phone he can not remember the details either of his email address only the password nightmare!!!

Re: Apple Watch

Katie_B — Sat, 16 Jan 2021 07:50:37 GMT

Hello @Deb_47.

You can unpair the Apple device by following these steps:

On your Apple Watch, tap Settings > General > Reset > Erase All Content and Settings.
Type your password if prompted.
For GPS + Cellular models, choose to keep or remove your mobile data plan. ...
Tap Erase All to confirm

Katie 🙂

Re: Apple Watch

Deb_47 — Sat, 16 Jan 2021 12:39:32 GMT

Thank you for that information, unfortunately it’s not worked. It is asking for an email address and we don’t know which email it wants (my son keeps changing his emails)

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Re: Apple Watch

Katie_B — Sat, 16 Jan 2021 13:09:14 GMT

Hi @Deb_47.

If you are unable to do this I would recommend giving Apple support a call.

Katie 🙂