topic Re: iPhone 12 Pro stock update in Archived Posts

iPhone 12 Pro stock update

Debs18 — Mon, 11 Jan 2021 22:29:58 GMT

Hi everyone, has anyone been given an update on the apple stock situation?

I'm waiting on the Gold 128gb.

Re: iPhone 12 Pro stock update

Claire2k47 — Tue, 12 Jan 2021 05:56:57 GMT

Hi when did u order yours? I ordered mine the 31st and I was told up to 2 weeks but I’m guessing longer

Re: iPhone 12 Pro stock update

Debs18 — Tue, 12 Jan 2021 06:59:28 GMT

Did you order yours on 31st December?

Wow I didn't realise the delay was that long!

Re: iPhone 12 Pro stock update

Claire2k47 — Tue, 12 Jan 2021 07:10:09 GMT

Yeah I ordered 31st they took the upgrade fee too, I’m hoping it’s not going to be much longer , when did u order?

Re: iPhone 12 Pro stock update

Debs18 — Tue, 12 Jan 2021 07:55:40 GMT

Only this weekend so I can't complain yet lol! I also paid the early upgrade fee. Please can you let me know when you receive yours so I can have an idea how long it will take? It would be nice if EE had some way of keeping you updated rather than just waiting for the DPD email.

Re: iPhone 12 Pro stock update

LeJarde — Wed, 13 Jan 2021 20:25:45 GMT

I know its not exactly the same model, but I ordered the 12 Pro Max 512gb in grey on the 27/11/20 and I still haven't received it. Today is now day 47 of waiting for delivery. At the time of order I was told 24/48hrs, this slowly crept up incrementally to 3-5 days, 7 days, 7-14 days, 14-21 days then finally within 28 days. as I said today is day 47, so to be honest, I wouldn't expect too much. With yours being a different colour and model you might get lucky, but calling the EE customer service team or asking one of the advisors on here won't help either, they all just tell you the same thing, they'll ask what model, spec and colour, then tell you orders are being processed on a first come first served basis and you'll be notified by DPD when it is ready to be shipped. I've escalated my complaint twice now, and surprisingly I've not had a call back from EE at all to deal with my dissatisfaction. They even tried blocking me from here for telling others about the saga. The whole thing has turned into a bit of a joke. This is the first time I've ordered a phone and received all my accessories i.e. case, screen and lens protection, new leads and even the new USB C 20 amp plug (that is now required and not supplied) ordered and delivered before my phone!!! What's worse is EE are still taking orders for the devices knowing full well that they cannot deliver them when promised. Anyway, hope you get yours before Christmas 2021.

Re: iPhone 12 Pro stock update

Claire2k47 — Thu, 14 Jan 2021 06:46:55 GMT

Yeyy just to let u know mine is coming today xx

Re: iPhone 12 Pro stock update

Claire2k47 — Thu, 14 Jan 2021 06:47:31 GMT

Oh my god that is ridiculous , Iv been lucky my phone is coming today xx