topic Re: Phone keeps freezing in Archived Posts

Phone keeps freezing

Danieldriscoo34 — Wed, 06 Jan 2021 16:27:32 GMT

Re: Phone keeps freezing

BrendonH — Wed, 06 Jan 2021 16:29:48 GMT

What phone do you have?

How old is it?

Do you close apps after use?

Is it close to its storage capacity?

Re: Phone keeps freezing

Danieldriscoo34 — Wed, 06 Jan 2021 16:32:47 GMT

I’ve got a iPhone 12

i got it on 24th December

snd yes I do shut apps after use

even corner arrow buttons only seem to work when they want to, I’m not happy with a new phone

Re: Phone keeps freezing

Danieldriscoo34 — Wed, 06 Jan 2021 16:38:56 GMT

Is anyone gonna sort this for me please

Re: Phone keeps freezing

BrendonH — Wed, 06 Jan 2021 16:42:20 GMT

@Danieldriscoo34 wrote:
Is anyone gonna sort this for me please

This is a customer forum. We are not EE staff and do not live on this forum.

You waited around 2 minutes before moaning no one is helping you.

We don't have access to you or the phone or your account.

If its a new phone has it had a major update?

If so do a factory restore.

Is it up to date?

And you forgot one the questions I asked you. Is the storage almost full?

Re: Phone keeps freezing

Chris_B — Wed, 06 Jan 2021 17:00:01 GMT

@Danieldriscoo34 why are you closing the apps as this is going to consume more battery power every time you re-launch them and will destroyed the life of the battery. Only the force close the app if you’re having issues with the app.

Just come out of the app and leave it in the app switcher.

have you tried factory resetting the iPhone ?