topic Re: Apple Watch trade in in Archived Posts

Apple Watch trade in

Balddevil100 — Tue, 29 Sep 2020 10:07:32 GMT

I am trading my Apple Watch series 4 in for the new series 6.

will I need to send in the used strap and the charger + cable?

As the new watch doesn’t come with a charger I will need this one.

Re: Apple Watch trade in

Schockwave — Tue, 29 Sep 2020 11:02:31 GMT

.Hello @Balddevil100 ,

Welcome to the community,

I received the new Apple Watch 6, and it came with the charger, not sure what you need to send back with your Apple Watch 4 though, as I did not do a trade in, hopefully someone else can give you that answer.

Re: Apple Watch trade in

Christopher_G — Tue, 29 Sep 2020 11:32:19 GMT

Hi @Balddevil100

Welcome to the community. 🙂

You don't have to return the charger or straps, just the device itself.

Chris 🙂

Re: Apple Watch trade in

Chris_B — Tue, 29 Sep 2020 11:36:33 GMT

@Balddevil100 The watch’s come with a charger they don’t come with a plug to put the charger in to.

Re: Apple Watch trade in

Will109 — Thu, 17 Dec 2020 16:42:26 GMT

I was told I had to return the straps as well by the upgrade team today, can’t see anywhere in terms and conditions where it says what needs to be sent

Re: Apple Watch trade in

Christopher_G — Thu, 17 Dec 2020 18:14:32 GMT

Hi @Will109

Have you received your returns package from Brightstar? It should explain exactly what they're expecting back.

Chris

Re: Apple Watch trade in

Balddevil100 — Thu, 17 Dec 2020 20:17:35 GMT

I returned the watch itself, not the charger and cable or strap. I’m sure it tells you that in the documentation with the return pack.

Re: Apple Watch trade in

Will109 — Thu, 17 Dec 2020 20:23:33 GMT

Thank you. I’ll check what the bag says when it arrives tomorrow.