https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004218#M248849 <P>Well they need to tell their store staff to not give false information to customers.&nbsp; As it probably would have been quicker ordering online.&nbsp;</P> Tue, 15 Dec 2020 11:15:30 GMT scouseguy80 2020-12-15T11:15:30Z https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004208#M248847 <P>So I looked into upgrading my phone to a iPhone 12 pro max and was told to do it in store as it'll arrive quicker than online.&nbsp; Upon doing this I've been informed it'll take 28 days to arrive and i had to pay a £25 pre order deposit.&nbsp; Why does the website say they have my model in stock and it'll be dispatched with a day online but now have to wait 28 days in store.&nbsp; Surely if they're in stock online one can be sent to the store and if they don't have them then Surely it's false advertisement.&nbsp;&nbsp;</P> Tue, 15 Dec 2020 11:05:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004208#M248847 scouseguy80 2020-12-15T11:05:01Z https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004211#M248848 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/677653">@scouseguy80</a>&nbsp; store stock is not the same as online stock. &nbsp;Stores have there own allocation and this can not be taken from online stock.</P> Tue, 15 Dec 2020 11:10:32 GMT https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004211#M248848 Chris_B 2020-12-15T11:10:32Z https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004218#M248849 <P>Well they need to tell their store staff to not give false information to customers.&nbsp; As it probably would have been quicker ordering online.&nbsp;</P> Tue, 15 Dec 2020 11:15:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Iphone-12-pro-max/m-p/1004218#M248849 scouseguy80 2020-12-15T11:15:30Z