topic EE TV app crashing in Archived Posts

EE TV app crashing

Pugone — Thu, 05 Nov 2020 00:08:50 GMT

I have used the app extensively on iPad but recently it has stopped replaying recordings and just crashes out of the app. I reported this to customer service weeks ago but have had no feedback and no fix. All our mobile and broadband services are EE, but I am now considering alternatives.

Re: EE TV app crashing

Christopher_G — Thu, 05 Nov 2020 08:35:20 GMT

Hi @Pugone

Welcome to the community.

Could you try deleting and re-downloading the app please?

Chris

Re: EE TV app crashing

Gerowa — Mon, 14 Dec 2020 19:30:21 GMT

Deleting and reinstalling doesn’t solve the issue.

Re: EE TV app crashing

Chris_B — Mon, 14 Dec 2020 19:36:09 GMT

@Gerowa And it will not do. The app wasn’t made for iOS 11/12/13/14/ and it hasn’t been updated for 4 years. it might of worked before iOS 14 but that was just dumb luck.