topic Re: Text message re up grade to 5gIphone 12 pro max in Archived Posts

Text message re up grade to 5gIphone 12 pro max

SuzanneL60 — Tue, 01 Dec 2020 16:06:32 GMT

Received a message saying early upgrade to iPhone 12 pro max asa VIP and would not have costs to pay. Was this a scam message? I can’t get through on the phone

Re: Text message re up grade to 5gIphone 12 pro max

bristolian — Tue, 01 Dec 2020 16:15:12 GMT

Hi @SuzanneL60

Are you able to post the contents of the message, verbatim, on this board?

Without seeing the exact wording of the text message, it's a bit tricky to advise further.

Re: Text message re up grade to 5gIphone 12 pro max

SuzanneL60 — Tue, 01 Dec 2020 17:33:06 GMT

A huge leap for Pro is here. Meet iPhone 12 Pro Max with superfast 5G. Now on EE. And, as a VIP customer, we'll waive your early upgrade fees when you trade-in your and upgrade to any iPhone 12 on a Smart plan with the same monthly cost as your current plan or more. Upfront costs may apply.

Get it on the Full Works plan for iPhone, including Apple Music, Apple TV+, Apple Arcade, BT Sport, and unlimited data - and you get them for the life of your plan. Only on the UK's no.1 network for 5G and 4G.

Leave network envy to your friends and upgrade to iPhone 12 Pro Max today. Order yours by calling 150 now. Text STOP to 2040 to opt out from all text message marketing.

Re: Text message re up grade to 5gIphone 12 pro max

bristolian — Tue, 01 Dec 2020 17:38:17 GMT

That looks like a genuine text from EE.

Re: Text message re up grade to 5gIphone 12 pro max

Daryltoogood — Sat, 12 Dec 2020 17:25:12 GMT

I got this same message.

Did you manage to get through on the phone?

Re: Text message re up grade to 5gIphone 12 pro max

Alex_S — Sun, 13 Dec 2020 10:43:34 GMT

Hi @Daryltoogood,

Welcome back to the community 🙂

You can contact our Upgrades Team calling 150 from your phone, or you can contact our Live Chat Team who will be able to discuss your upgrade options.

Alex 🙂