Awaiting returns envelope

josietrigg123 — Tue, 08 Dec 2020 12:40:48 GMT

I have recently been in contact with someone from the returns team who advised me over a week ago that I would receive a returns envelope in the post for a phone that was incorrectly ordered. I have yet not received this envelope or had any correspondence from EE regarding what to do.

Can someone please advise me why I have not yet received the envelope.

I need to return the phone that was incorrectly ordered before I can go ahead and order the correct one.

Re: Awaiting returns envelope

James_B — Tue, 08 Dec 2020 14:53:56 GMT

Hi @josietrigg123,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to check your returns pack has been dispatched if you get in touch.

Thanks

James

topic Re: Awaiting returns envelope in Archived Posts

Awaiting returns envelope

Re: Awaiting returns envelope