topic Re: Apple Phone Series 6 Cellular and GPS in Archived Posts

Apple Phone Series 6 Cellular and GPS

Jaydees — Mon, 07 Dec 2020 17:14:57 GMT

I have just been messaging EE try to get my Apple Watch series 6 connected to my account. I was told this would be £5 pm. Trouble is when I try to update EE on my phone get message, "System check shows you are not eligible to buy additional line for this device." the person I was getting help fro gave me two phone numbers to get this sorted. I lost the numbers can anyone help with wha the numbers are? Thanks

Re: Apple Phone Series 6 Cellular and GPS

Chris_B — Mon, 07 Dec 2020 18:10:06 GMT

@Jaydees it’s £7 per month not £5. (it used to be about 2 years ago) You can only add an Apple Watch to a contract device. So if the device is on PAYG it’s not possible and this also applies to a business tariff.

Re: Apple Phone Series 6 Cellular and GPS

Jaydees — Mon, 07 Dec 2020 18:18:20 GMT

Thanks for the reply. I was told £5 But I believe you are right and it is £7. I have found my helpline numbers and as I type I am on hold with tech people who are moving my problem up the chain. It seems to be known issue. I will update when I get a result.