topic Re: Receiving Jiffy bag for trade in in Archived Posts

Receiving Jiffy bag for trade in

Mhills283 — Thu, 03 Dec 2020 16:10:16 GMT

Hi I received my iphone12 pro max 4 days ago With a trade in within 14 days but I haven’t received a Jiffy bag yet and have been into ee 1 hour no luck

and I’m getting worried in case I don’t receive it and get charged what do I do

Re: Receiving Jiffy bag for trade in

Chris_B — Thu, 03 Dec 2020 18:27:43 GMT

@Mhills283 Your waiting on Brightstar to send out the returns bag if you don’t receive it don’t worry about it as you can not do anything until you receive that returns bag. It’s down to brightstar to get this to you on time.

Re: Receiving Jiffy bag for trade in

Mhills283 — Fri, 04 Dec 2020 16:16:32 GMT

Thank you Chris as long as if I don’t get it back to ee before 14 days from when I got my new phone and they would charge me I thought

Re: Receiving Jiffy bag for trade in

Christopher_G — Sat, 05 Dec 2020 09:08:17 GMT

Hi @Mhills283

It may be worth speaking to Brightstar directly. You can find their contact information at the bottom of the trade in page.

Chris