https://community.ee.co.uk/t5/Archived-Posts/new-phone-problem/m-p/995666#M248473 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1368007">@JPeg1977</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What SIM have you put in?</P> <P>&nbsp;</P> <P>Have you tried restarting the phone?</P> <P>&nbsp;</P> <P>Is this still happening?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 04 Dec 2020 09:04:05 GMT Jon_K 2020-12-04T09:04:05Z https://community.ee.co.uk/t5/Archived-Posts/new-phone-problem/m-p/995378#M248472 <P>hi, i have received my new iphone xr. i’ve put my eye sim in and all that is happening is ‘updating icloud settings’. it’s been doing this for 2 hours now. this can’t be normal. any advice?</P> Thu, 03 Dec 2020 20:55:12 GMT https://community.ee.co.uk/t5/Archived-Posts/new-phone-problem/m-p/995378#M248472 JPeg1977 2020-12-03T20:55:12Z https://community.ee.co.uk/t5/Archived-Posts/new-phone-problem/m-p/995666#M248473 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1368007">@JPeg1977</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>What SIM have you put in?</P> <P>&nbsp;</P> <P>Have you tried restarting the phone?</P> <P>&nbsp;</P> <P>Is this still happening?</P> <P>&nbsp;</P> <P>Jon</P> Fri, 04 Dec 2020 09:04:05 GMT https://community.ee.co.uk/t5/Archived-Posts/new-phone-problem/m-p/995666#M248473 Jon_K 2020-12-04T09:04:05Z