topic Re: IPhone 12 pro max Pre oder in Archived Posts

IPhone 12 pro max Pre oder

Osam996 — Sun, 15 Nov 2020 16:34:32 GMT

Hi, I placed an pre Oder for for the IPhone 12 pro max - pacific blue 128GB. So according to EE it’s in Stock, but on live chat I’ve been told there’s no stock for another 2 weeks. What I don’t understand is my order status is “pre order confirmed” does anyone have a similar problem?

Re: IPhone 12 pro max Pre oder

Northerner — Sun, 15 Nov 2020 17:46:17 GMT

Hi @Osam996

Supply and demand. Supply of that device and spec are in short supply many due to production shortages of parts.

You will need to keep your eye on EE order tracking.

Thanks

Re: IPhone 12 pro max Pre oder

Gemma55512 — Thu, 19 Nov 2020 18:05:57 GMT

Keep an eye on your EE tracking. The phone I ordered today is out of stock but it still let me order and I’ve joined the “order backlog”

Re: IPhone 12 pro max Pre oder

Osam996 — Thu, 19 Nov 2020 18:14:38 GMT

Hi Gemma,

Mine was shipped out yesterday, so I’m receiving it tomorrow by DPD.

Re: IPhone 12 pro max Pre oder

Gemma55512 — Thu, 19 Nov 2020 20:46:53 GMT

That’s great! When did you order?

I feel mine will take weeks as I’m on the back log 😩

Re: IPhone 12 pro max Pre oder

Osam996 — Fri, 20 Nov 2020 07:26:00 GMT

I ordered on the 12th of November. I think you should receive yours by early next week or so.

Re: IPhone 12 pro max Pre oder

Gemma55512 — Fri, 20 Nov 2020 09:35:02 GMT

Fingers crossed 🤞🏻 I’m really impatient when it comes to things like this 😂 the website when I ordered said out of stock, still available to order, expected dispatch within 28 days. I hope it’ll be sooner 😂

Re: IPhone 12 pro max Pre oder

Robinsonboy1 — Mon, 23 Nov 2020 19:09:04 GMT

I ordered last Wednesday, although the graphite and blue were 'last few' and 'in stock' online I was told on the phone there wasn't any at all! I have been told up to 4 weeks.

Re: IPhone 12 pro max Pre oder

Cj69 — Mon, 23 Nov 2020 20:09:17 GMT

I ordered mine in pacific blue last Wednesday and was told up to 7 days but that’s tomorrow and heard nothing 😡.

Re: IPhone 12 pro max Pre oder

Lisapix — Wed, 02 Dec 2020 19:31:04 GMT

Same problem was told when I ordered could be up to 2 weeks but doesn’t usually take that long.

3 weeks later my order just says on track - come on EE sort it out

Re: IPhone 12 pro max Pre oder

James_B — Thu, 03 Dec 2020 09:09:49 GMT

Hi @Lisapix,

Which model did you purchase?

What was the date of your order?

Thanks

James

Re: IPhone 12 pro max Pre oder

Lisapix — Thu, 03 Dec 2020 10:26:41 GMT

Hi James

I ordered the 12 pro on the 18th November in midnight blue

Re: IPhone 12 pro max Pre oder

James_B — Thu, 03 Dec 2020 11:18:02 GMT

Hi @Lisapix,

Which colour and memory size?

Thanks

James

Re: IPhone 12 pro max Pre oder

Lisapix — Thu, 03 Dec 2020 11:54:29 GMT

Hi James

Pacific blue

128gb

Re: IPhone 12 pro max Pre oder

James_B — Thu, 03 Dec 2020 12:06:05 GMT

Hi @Lisapix,

The delivery guidance when you placed your order was dispatch within 28 days.

You'll receive a text message from DPD with tracking details as soon as your delivery slot is confirmed.

Hope this helps.

James