topic No service on new upgraded phone in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993267#M248334 <P>RECeived my new iPhone 11 pro yesterday, put my old sim in my new phone and have had no service since. SIM is fine as works no problem in my old phone when moved back over. New to apple, any advice? Tried restarting and that didn’t work.&nbsp;</P> Tue, 01 Dec 2020 19:00:35 GMT Ntroon 2020-12-01T19:00:35Z No service on new upgraded phone https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993267#M248334 <P>RECeived my new iPhone 11 pro yesterday, put my old sim in my new phone and have had no service since. SIM is fine as works no problem in my old phone when moved back over. New to apple, any advice? Tried restarting and that didn’t work.&nbsp;</P> Tue, 01 Dec 2020 19:00:35 GMT https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993267#M248334 Ntroon 2020-12-01T19:00:35Z Re: No service on new upgraded phone https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993315#M248335 <P>&nbsp;I am having the same issues so any help would be greatly appreciated. I can't even ring EE to get help for this&nbsp;</P> Tue, 01 Dec 2020 20:35:09 GMT https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993315#M248335 johnstonn19 2020-12-01T20:35:09Z Re: No service on new upgraded phone https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993339#M248336 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1345657">@Ntroon</a>&nbsp;</P> <P>&nbsp;</P> <P>If your new phone is failing to get signal regardless of SIM, but the same SIMs in other phones work fine.. this would tend to suggest the phone has a fault.</P> Tue, 01 Dec 2020 21:26:21 GMT https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993339#M248336 bristolian 2020-12-01T21:26:21Z Re: No service on new upgraded phone https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993389#M248337 Daft question, is mobile data switched on? Tue, 01 Dec 2020 22:41:01 GMT https://community.ee.co.uk/t5/Archived-Posts/No-service-on-new-upgraded-phone/m-p/993389#M248337 Balddevil100 2020-12-01T22:41:01Z