topic Re: Apple Watch - Transfer Sim in Archived Posts

Apple Watch - Transfer Sim

bradcooper1993 — Tue, 01 Dec 2020 00:46:42 GMT

Hi, hopefully someone can help me, I’ve recently upgraded from iPhone 11 to iPhone 12, I had an Apple Watch Series 4 paired to original iPhone with eSIM, now I’m setting up my new iPhone and pairing the watch again, my eSIM for the Apple Watch shows in the Watch app as expired so I signed up through the process again, only thing now is under MYEE it’s showing I have 2 esims on my account for Apple Watch. Is this a glitch or do I need to contact customer service to sort this out?

Re: Apple Watch - Transfer Sim

Chris_B — Tue, 01 Dec 2020 07:23:14 GMT

@bradcooper1993 You need to call customer services about this. You should of just unpaired the watch from your old device and repaired it with your new one. It’s the same phone number it’s just on a different device.

Re: Apple Watch - Transfer Sim

Leanne_T — Tue, 01 Dec 2020 11:24:03 GMT

Hi @bradcooper1993

Thanks for posting on the community.

If you get in touch with our Tech Gurus they will be able to help you with the two eSIM's that are showing 🙂

Let us know how you get on.

Leanne.