topic Re: Upgrade iPhone 12 pro max in Archived Posts

Upgrade iPhone 12 pro max

Jessxcx — Sun, 29 Nov 2020 20:11:57 GMT

I have ordered my upgrade online when I first processed the upgrade there was stock of the phone and said dispatched in 1 day. I had a confirmation email but nothing else. The next evening I went to try upgrade again and it allowed me to. It again said dispatched in 1 day. Can you tell me when I should be expecting my upgrade please?

Re: Upgrade iPhone 12 pro max

Chris_B — Mon, 30 Nov 2020 10:04:39 GMT

@Jessxcx You will receive the device once one can be allocated to you, demand for this device is high and you might be waiting a while before you receive it as other customers have ordered before you and are still waiting for their device.

But you need to call customer services as you because you did the order twice and you shouldn’t of done that.

Re: Upgrade iPhone 12 pro max

Katie_B — Mon, 30 Nov 2020 11:15:40 GMT

Hello @Jessxcx.

Thanks for coming to the community.

Please can you confirm what colour and memory size you ordered?

I would love to see if I can find current delivery guidance.

Regarding processing your upgrade 2x can you confirm if you have received 2 email confirmations?

Katie 🙂