https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade-not-working/m-p/990785#M248253 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1334416">@mollybh</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Can you try to clear your cache and cookies, or use another browser?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 29 Nov 2020 10:32:33 GMT Jon_K 2020-11-29T10:32:33Z https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade-not-working/m-p/990632#M248252 <P>Trying to upgrade but after I click confirm it just continues to load and nothing happens? Left it for a couple of hours and tried again but is still doing the same thing. Any clue of what I can do?</P><P>&nbsp;</P><P>&nbsp;</P> Sat, 28 Nov 2020 21:51:37 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade-not-working/m-p/990632#M248252 mollybh 2020-11-28T21:51:37Z https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade-not-working/m-p/990785#M248253 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1334416">@mollybh</a>.</P> <P>&nbsp;</P> <P>Welcome to the community.</P> <P>&nbsp;</P> <P>Can you try to clear your cache and cookies, or use another browser?</P> <P>&nbsp;</P> <P>Jon</P> Sun, 29 Nov 2020 10:32:33 GMT https://community.ee.co.uk/t5/Archived-Posts/Online-upgrade-not-working/m-p/990785#M248253 Jon_K 2020-11-29T10:32:33Z