https://community.ee.co.uk/t5/Archived-Posts/iCloud/m-p/988554#M248142 <P>so i bought the new iPhone 12 pro because my old phone broke (i can't get onto it) i know my iCloud username and password but not the old number. i can't sign in because a code gets sent to the old number which i don't know.. how can i sort this out !?</P> Fri, 27 Nov 2020 04:08:13 GMT shaunnajames99 2020-11-27T04:08:13Z https://community.ee.co.uk/t5/Archived-Posts/iCloud/m-p/988554#M248142 <P>so i bought the new iPhone 12 pro because my old phone broke (i can't get onto it) i know my iCloud username and password but not the old number. i can't sign in because a code gets sent to the old number which i don't know.. how can i sort this out !?</P> Fri, 27 Nov 2020 04:08:13 GMT https://community.ee.co.uk/t5/Archived-Posts/iCloud/m-p/988554#M248142 shaunnajames99 2020-11-27T04:08:13Z https://community.ee.co.uk/t5/Archived-Posts/iCloud/m-p/988592#M248143 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1326928">@shaunnajames99</a>.&nbsp;</P> <P>&nbsp;</P> <P>Welcome to the EE Community.&nbsp;</P> <P>&nbsp;</P> <P>Are you able to log in to your Apple ID via the web browser?</P> <P>&nbsp;</P> <P>If you are unable to log in please <A href="https://support.apple.com/en-gb/HT204921" target="_blank">visit the Apple website</A> for help and support to recover your account.</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 27 Nov 2020 07:49:10 GMT https://community.ee.co.uk/t5/Archived-Posts/iCloud/m-p/988592#M248143 Katie_B 2020-11-27T07:49:10Z