topic Re: Owe money on my account. in Archived Posts

Owe money on my account.

HarryC24 — Wed, 25 Nov 2020 20:37:36 GMT

Got 2 letters from EE saying that I owe them money. I don’t have the phone anymore as I lost it about 1 and half years ago on a night out. do I need to pay it? £100 I don’t have to pay for I don’t have. They are going to effect my credit and stuff if I don’t pay. Any help?

Re: Owe money on my account.

Chris_B — Wed, 25 Nov 2020 21:12:37 GMT

@HarryC24 If this was on contract you still have to pay that contract even if you lost the device. It’s a contract that you agreed to pay to the minimum term.

Re: Owe money on my account.

Katie_B — Thu, 26 Nov 2020 07:53:43 GMT

Hello @HarryC24.

Thanks for coming to the community.

I can see @Chris_B has provided you some help so far.

I would recommend giving us a call to discuss the balance on your account further.

Katie 🙂