topic Re: Upgrade in Archived Posts

Upgrade

Paddycole03 — Sat, 21 Nov 2020 21:11:49 GMT

Hi I placed an order for an upgrade nearly 48 hours ago and got an email confirming it with a tracking number.

however when I enter the number it says its still needs to be dispatched

BrendonH — Sat, 21 Nov 2020 21:21:04 GMT

Thats not a delivery tracking number just a order tracker number

You will receive a text from DPD the night before its due to be sent to you. So you may get a text from DPD tomorrow

James_B — Sun, 22 Nov 2020 10:30:04 GMT

Welcome to the EE Community. 🙂

Which phone did you upgrade to?

What was the time and date of your order?

Thanks

James

Paddycole03 — Sun, 22 Nov 2020 10:35:16 GMT

Hi I got the iPhone 12 pro max and I got the conformation email on the 19th at 10:58 am

James_B — Sun, 22 Nov 2020 10:36:31 GMT

Which colour and storage size?

James

Paddycole03 — Sun, 22 Nov 2020 10:46:25 GMT

Pacific blue and 128gb

James_B — Sun, 22 Nov 2020 10:52:03 GMT

The delivery guidance when you placed your order was dispatch within 14 days.

You'll receive a text message from DPD with tracking details when your phone is on its way.

James

Paddycole03 — Sun, 22 Nov 2020 10:54:10 GMT

Ok thank you

James_B — Sun, 22 Nov 2020 10:57:30 GMT

No problem @Paddycole03 🙂

Have a great Sunday.

James