topic Re: Change my mobile phone in Archived Posts

Change my mobile phone

Adamatos — Fri, 16 Oct 2020 13:28:19 GMT

I just bought my phone and by accident I chose the one that was not I wanted the iphone 11 pro and I want the iphone 11 pro max and I want to change it.

Re: Change my mobile phone

XRaySpeX — Fri, 16 Oct 2020 13:37:33 GMT

If you ordered online or by phone you may cancel the order FoC during the 14-day cooling-off period & then reorder what you really want.

Re: Change my mobile phone

Leanne_T — Fri, 16 Oct 2020 15:02:05 GMT

Hi @Adamatos

Thanks for coming to the community.

Have you received the phone or just placed the order today?

Thanks.

Leanne.

Re: Change my mobile phone

Adamatos — Fri, 16 Oct 2020 15:06:07 GMT

YesI just received today

Re: Change my mobile phone

Leanne_T — Fri, 16 Oct 2020 15:28:41 GMT

Hi @Adamatos

Thanks for coming back to me.

In this case, if you would like to return the phone and this was purchased online or over the phone, please see our How can I return a device bought within the last 14 days? Help page.

Thanks 🙂

Leanne.