https://community.ee.co.uk/t5/Archived-Posts/Setting-up-new-phone/m-p/965855#M246379 <P>Hi. I’ve just given my daughter my old phone. I’ve set my new phone up she’s put her sim in my old phone but it’s still showing all my apps, backgrounds, settings etc. The sim is registered to my account. Can anyone advise me what we need to do</P> Mon, 12 Oct 2020 19:28:34 GMT psychologybird 2020-10-12T19:28:34Z https://community.ee.co.uk/t5/Archived-Posts/Setting-up-new-phone/m-p/965855#M246379 <P>Hi. I’ve just given my daughter my old phone. I’ve set my new phone up she’s put her sim in my old phone but it’s still showing all my apps, backgrounds, settings etc. The sim is registered to my account. Can anyone advise me what we need to do</P> Mon, 12 Oct 2020 19:28:34 GMT https://community.ee.co.uk/t5/Archived-Posts/Setting-up-new-phone/m-p/965855#M246379 psychologybird 2020-10-12T19:28:34Z https://community.ee.co.uk/t5/Archived-Posts/Setting-up-new-phone/m-p/965872#M246380 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1154751">@psychologybird</a>&nbsp; &nbsp;Your device is still registered to your Apple account you need to remove it from it then factory reset the device. &nbsp;&nbsp;<BR /><BR /></P> <P>on your new device click Settings then click your name at the top, now scroll down and click on your old device and then click remove from account. &nbsp;This will remove your old device from your Apple account. &nbsp; &nbsp;Once you’ve done than on your old device go to Settings&gt;General&gt;Reset now click ERASE ALL CONTENT AND SETTINGS. &nbsp; This will factory reset the device. &nbsp;Once that done you’ll need to setup your old device for your daughter.&nbsp;</P> Mon, 12 Oct 2020 21:04:52 GMT https://community.ee.co.uk/t5/Archived-Posts/Setting-up-new-phone/m-p/965872#M246380 Chris_B 2020-10-12T21:04:52Z