topic Re: Unable to select options when I phone call centres in Archived Posts

Unable to select options when I phone call centres

Splat10 — Mon, 12 Oct 2020 09:59:07 GMT

I have a new I phone 11. Today when I phone call centres and it say ‘select option 1 for... etc’ it does not recognise what I’m pressing and I get ‘call failed’.
it has been working fine until today. I have switched to airplane mode then back to try to re set but still the same. I have missed a conference call at work today because it didn’t seem to detect me putting the code in. Any ideas??

Re: Unable to select options when I phone call centres

Leanne_T — Mon, 12 Oct 2020 12:00:41 GMT

Hi @Splat10

Thanks for coming to the community.

Are you connected to WiFi?

Have you tried restarting your iPhone?

Thanks 🙂

Leanne.