https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963945#M246291 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1134805">@Saliisaacs666</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>An XKO number is your order number. Please get in touch on the contact number provided in the email to check the status of your order.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 06 Oct 2020 10:30:27 GMT James_B 2020-10-06T10:30:27Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963894#M246290 <P>I upgraded my phone yesterday and got a confirmation email to say it’s been confirmed and what address it’s getting delivered too, then I got a dodgy looking email to say there’s been a mismatch and I need to call them with me XKO number.</P><P>firstly. What is a xko number?</P><P>and secondly, would my order of gone through or can I cancel it as I don’t think I want to be with EE anymore as I’ve had nothing but issues this past year&nbsp;</P> Tue, 06 Oct 2020 08:58:01 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963894#M246290 Saliisaacs666 2020-10-06T08:58:01Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963945#M246291 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1134805">@Saliisaacs666</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>An XKO number is your order number. Please get in touch on the contact number provided in the email to check the status of your order.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Tue, 06 Oct 2020 10:30:27 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963945#M246291 James_B 2020-10-06T10:30:27Z