https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963453#M246253 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1127288">@Clairey89</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>If you are unable to receive your security PIN, please <A href="https://ee.co.uk/help/get-in-touch" target="_blank">get in touch with Customer Care</A> to complete your upgrade.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Mon, 05 Oct 2020 08:43:30 GMT James_B 2020-10-05T08:43:30Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963370#M246252 <P>Hi, I am trying to upgrade, but it’s saying they need to send me a 4 digit pin to verify my account, but I do not have a phone to be able to receive this. Can I verify another way</P> Sun, 04 Oct 2020 20:19:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963370#M246252 Clairey89 2020-10-04T20:19:18Z https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963453#M246253 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1127288">@Clairey89</a>,</P> <P>&nbsp;</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>If you are unable to receive your security PIN, please <A href="https://ee.co.uk/help/get-in-touch" target="_blank">get in touch with Customer Care</A> to complete your upgrade.</P> <P>&nbsp;</P> <P>Thanks</P> <P>&nbsp;</P> <P>James</P> Mon, 05 Oct 2020 08:43:30 GMT https://community.ee.co.uk/t5/Archived-Posts/Upgrade/m-p/963453#M246253 James_B 2020-10-05T08:43:30Z