topic Re: eSim for Apple Watch needs swapping in Archived Posts

eSim for Apple Watch needs swapping

E5HA — Fri, 02 Oct 2020 23:25:11 GMT

Hi all!
I recently took out the Apple Watch SE 40mm on a deal with EE for £22 (24months)

however after using it for a few days I decided I wanted the 44mm one... long story short, my partner bought the 44mm from Apple direct and we did the ol’ switcharoo!

however, I’m now in the predicament where I cannot get the 44mm watch to link to my EE account and was wondering...

HOW do I swap the Apple Watch to use my eSim?!

Any and all replies truly welcome 🙂

Thanks in advance!

Re: eSim for Apple Watch needs swapping

Christopher_G — Sat, 03 Oct 2020 09:28:37 GMT

Hi @E5HA

Have you already unpaired your 40mm one?

Chris

Re: eSim for Apple Watch needs swapping

E5HA — Sat, 03 Oct 2020 09:32:31 GMT

Thanks for the reply!
I currently only have the 44mm linked to my iPhone. The 40mm is linked to my partners now...

Do i need to start over with each of them possibly?

Re: eSim for Apple Watch needs swapping

Christopher_G — Sat, 03 Oct 2020 09:36:29 GMT

Before doing so, I'd recommend speaking to our Tech Gurus, @E5HA.

They'll be able to make sure everything's OK from our side and talk you through it step by step.

Chris

Re: eSim for Apple Watch needs swapping

E5HA — Sat, 03 Oct 2020 09:40:31 GMT

Okay I shall do.
Will update this afterwards!

Thanks

Re: eSim for Apple Watch needs swapping

E5HA — Sat, 03 Oct 2020 11:50:03 GMT

*UPDATE*
I’ve spoken to one of the tech team over chat and it has all been sorted!
Thanks!

Re: eSim for Apple Watch needs swapping

James_B — Sat, 03 Oct 2020 12:49:07 GMT

Fantastic news @E5HA 🙂

Enjoy the rest of your weekend.

James