topic Apple Watch series 5 in Archived Posts

Apple Watch series 5

Dave6640 — Wed, 30 Sep 2020 18:09:37 GMT

I’ve had my Apple Watch now for 4 weeks, all was working fine until today when I got no connection. Checked the app and it said that my cellular plan had expired ( less than a month ) tried to connect again and now it’s giving me error code 13

Any one else having this problem

Re: Apple Watch series 5

Chris_B — Wed, 30 Sep 2020 18:37:59 GMT

@Dave6640 You’ll need to call customer services and ask for the Apple Watch team.

Re: Apple Watch series 5

Fatboy71 — Wed, 30 Sep 2020 18:41:11 GMT

@Dave6640 When I was having trouble with getting the cellular plan working, I was given the below number. From memory it gets you through to the dedicated Apple Watch team. They had me up and running in no time.

‭0800 079 5330‬