topic Re: Upgrade in Archived Posts

Upgrade

Sam1505 — Sun, 27 Sep 2020 17:01:26 GMT

My phone is due an upgrade, I want to get the xr but there’s a cheaper deal on another site but still with ee how do I go about doing this? Do I need to cancel my contract and take out a new one or can ee offer the same deal to me?

Re: Upgrade

Chris_B — Sun, 27 Sep 2020 17:22:09 GMT

@Sam1505 Is this an upgrade on the other site or is it a new contract? If it’s a new contract you’ll need to terminate your old one.

Re: Upgrade

Leanne_T — Mon, 28 Sep 2020 07:54:36 GMT

Hi @Sam1505

Thanks for coming to the community.

If you take out a new contract you will get a new number, please give us a call on 150 so we can go through your options for an upgrade with you 🙂

Thanks 🙂

Leanne.