topic Re: Sim in Archived Posts

Sim

Conzy4563737636 — Tue, 22 Sep 2020 13:48:14 GMT

I recently just got a new phone and I have been told that I could just use my current sim and put it in the new phone. However, I’ve been sent a new sim and on the EE app it still says I’m on an iPhone 6s when I’m now on a iPhone SE

Re: Sim

Schockwave — Tue, 22 Sep 2020 14:03:47 GMT

Hello @Conzy4563737636 ,

Welcome to the community,

Just use your current SIM card, you do not need to use the new one, as your SIM card from your previous phone will work, unless there is a problem with it, but since it has been working, there should be no problem.

Do not worry about the app still showing your old phone, that will change in time, that is normal.

Re: Sim

bristolian — Tue, 22 Sep 2020 14:05:42 GMT

Replacement SIMs are often sent with upgraded phones incase, for whatever reason, your current SIM either isn't suitable or won't work.

If your current SIM is suitable and works in the new phone, then use it - and do whatever you want with the replacement SIM. Possibly put it in a drawer incase you ever do need a replacement SIM.