topic Phone just died. Won't charge. Using correct charger. in Archived Posts

Phone just died. Won't charge. Using correct charger.

leila — Sun, 13 Sep 2020 10:44:13 GMT

Have tried holding down on/off button together with home button. Nothing. I am also old so not sure what to do next. I will say that the battery turned to red line so I plugged it in to charge and forgot to switch on socket at wall for a couple of hours. Could this be the problem and do you know what I can do please?

Re: Phone just died. Won't charge. Using correct charger.

Chris_B — Sun, 13 Sep 2020 10:53:02 GMT

@leila How long has it now been on charge for ?

Re: Phone just died. Won't charge. Using correct charger.

leila — Tue, 15 Sep 2020 07:32:32 GMT

Sorry Chris, took a bad turn. I am old. But my son says that as I have had the 'phone for a long time he is getting me a new one. I had tried to charge the 'phone for six hours. Anyway, thank you for responding to my cry for help. Should probably have spoken to him first.

Re: Phone just died. Won't charge. Using correct charger.

Katie_B — Tue, 15 Sep 2020 07:43:14 GMT

Hi @leila.

I am sorry to hear about your bad turn, I hope you're feeling better soon.

Please be sure to visit us again inf you have any more questions,

Katie 🙂