https://community.ee.co.uk/t5/Archived-Posts/Help-with-iPhone-11-Pro-max/m-p/948873#M245602 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/995443">@Louisechristine</a>&nbsp; &nbsp;The device has detected water in the lightning port you need to make sure it is dry before you put the device on charge. &nbsp;This was a a safety feature and there is nothing wrong with the device.&nbsp;</P> Wed, 26 Aug 2020 04:08:21 GMT Chris_B 2020-08-26T04:08:21Z https://community.ee.co.uk/t5/Archived-Posts/Help-with-iPhone-11-Pro-max/m-p/948866#M245601 <P>Trying to connect my phone to charge and it come up with an error message to say that there has been water detected in my lightning connector and charging will damage my phone. Do I need to claim for a new phone on my insurance or will this problem resolve itself?</P> Tue, 25 Aug 2020 22:32:05 GMT https://community.ee.co.uk/t5/Archived-Posts/Help-with-iPhone-11-Pro-max/m-p/948866#M245601 Louisechristine 2020-08-25T22:32:05Z https://community.ee.co.uk/t5/Archived-Posts/Help-with-iPhone-11-Pro-max/m-p/948873#M245602 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/995443">@Louisechristine</a>&nbsp; &nbsp;The device has detected water in the lightning port you need to make sure it is dry before you put the device on charge. &nbsp;This was a a safety feature and there is nothing wrong with the device.&nbsp;</P> Wed, 26 Aug 2020 04:08:21 GMT https://community.ee.co.uk/t5/Archived-Posts/Help-with-iPhone-11-Pro-max/m-p/948873#M245602 Chris_B 2020-08-26T04:08:21Z