topic Re: Ipad 11 Pro 2020 back order in Archived Posts

Ipad 11 Pro 2020 back order

thacd01 — Sun, 09 Aug 2020 11:19:37 GMT

I ordered the ipad 11 Pro 2020 (space grey) on the 29/06/20 and as yet still nothing!!!

Has anybody else had this issue and if so has anyone had a resolve or even any information rather than just the occasional email telling you it's on its way as soon as its in stock!!!!!!

Re: Ipad 11 Pro 2020 back order

Northerner — Sun, 09 Aug 2020 18:26:39 GMT

Hi @thacd01

I suggest you call EE CS on 150 to discuss this issue.

Thanks

Re: Ipad 11 Pro 2020 back order

thacd01 — Sun, 09 Aug 2020 18:34:54 GMT

I have every week since order date

Re: Ipad 11 Pro 2020 back order

Katie_B — Mon, 10 Aug 2020 07:57:34 GMT

Hi @thacd01.

What was advised when you last phoned our customer care team?

Speak soon,

Katie 🙂

Re: Ipad 11 Pro 2020 back order

hasans_41 — Sat, 22 Aug 2020 10:01:15 GMT

I have ordered iPad Pro 12.9 2020 from EE store on 05.08.2020 they’ve said I will be receiving it in 2 to 3 days but it’s been long time now and no one knows where’s my order is. I’ve called EE store they’ve said we don’t know what is happening then i called EE customer service to ask what is happening and they’ve said they’re out of stock in the country. There’s a stock shortage but EE just trying to hide this from customers to keep the money in.

Re: Ipad 11 Pro 2020 back order

Jon_K — Sat, 22 Aug 2020 12:27:10 GMT

Hi @hasans_41.

Welcome to the community.

Were our Customer Care team able to give you an idea of when it would be back in stock?

You'll get a text from DPD when your order is ready for delivery.

Jon

Re: Ipad 11 Pro 2020 back order

hasans_41 — Mon, 24 Aug 2020 17:47:31 GMT

No i have ordered it from EE woodgreen store from 05/8/20 but nothing happened yet. I called store they said nothing they can do so they suggested to wait and see. I called customer services they said they’re out of stock with iPad Pro’s 2020’s including 128gb and 256gb and above. Today 25 tomorrow will be 20 days since I made my order.

Re: Ipad 11 Pro 2020 back order

Christopher_G — Tue, 25 Aug 2020 08:18:35 GMT

Thanks for getting back to us, @hasans_41.

Fingers crossed that it's in stock soon for you. If you'd like to amend or discuss your order, I can only suggest speaking to the store again.

Chris