topic Re: Trying to upgrade online in Archived Posts

Trying to upgrade online

Thehawthorns1 — Sat, 22 Aug 2020 07:03:50 GMT

Trying to upgrade online and carnt get past the my shop screen

Katie_B — Sat, 22 Aug 2020 07:43:44 GMT

Welcome to the EE Community.

Are you able to try another browser?

Do you get an error message?

Katie 🙂

Thehawthorns1 — Sat, 22 Aug 2020 07:53:51 GMT

Tried other browsers still the same no error message just keep going back to my shop page when I click on upgrade options

Katie_B — Sat, 22 Aug 2020 09:30:10 GMT

Thanks for getting back to me @Thehawthorns1.

I would recommend getting in touch with our customer care team who can look into this further.

Katie 🙂