topic Re: Apple Watch series 3 mobile data in Archived Posts

Apple Watch series 3 mobile data

Reeftank — Tue, 11 Aug 2020 21:45:56 GMT

Hi,

I have just received my Apple Watch and when I try to set up mobile data it tells me it cannot do it as I need a pay monthly plan.
I am on a pay monthly plan and it gives me no option to add or choose anything?

Any help appreciated,

sam

Re: Apple Watch series 3 mobile data

bentalbo2000 — Tue, 11 Aug 2020 22:05:57 GMT

Same problem here, am on Pay Monthly and I'm definitely allowed add-lines.

Re: Apple Watch series 3 mobile data

Katie_B — Wed, 12 Aug 2020 08:12:27 GMT

Hello @Reeftank and @bentalbo2000.

Thanks for coming to the community.

Are you able to try to add this again today and let me know if this works?

Katie 🙂

Re: Apple Watch series 3 mobile data

helencowley — Wed, 12 Aug 2020 08:16:33 GMT

I have the Apple series 5, yesterday my screen went extra large and I couldn't get it back to normal so I have reset it.

However, I now can't add data to the watch although I am on a pay monthly tariff, it is asking me to call 150 and quote code 019.

Any ideas please

thanks

Re: Apple Watch series 3 mobile data

Katie_B — Wed, 12 Aug 2020 08:21:05 GMT

Hi @helencowley.

I would recommend following the instructions provided and giving us a call.

Please let us know how you get on,

Katie 🙂

Re: Apple Watch series 3 mobile data

bentalbo2000 — Wed, 12 Aug 2020 08:22:04 GMT

Worked today!

Thanks!

Re: Apple Watch series 3 mobile data

Katie_B — Wed, 12 Aug 2020 08:26:07 GMT

That's great to hear @bentalbo2000.

Thanks for letting me know,

Katie.

Re: Apple Watch series 3 mobile data

Reeftank — Wed, 12 Aug 2020 09:27:14 GMT

Hi all,

I turned off the WiFi and it connected no issues 👍👍