https://community.ee.co.uk/t5/Archived-Posts/I-owe-money-but-want-to-ugrade/m-p/940966#M245386 <LI-SPOILER>&nbsp;</LI-SPOILER><P>&nbsp;I want to upgrade my phone but had fallen behind with some payments as i had a bad fall rock climbing which resulted in me having had a traumatic head injury. This hospitalised me for over a year. It would be really nice to talk to a human rather than doing this via text. I think i owe around £100.00 on this contract although i just pay £15.00 per month.&nbsp;</P> Wed, 05 Aug 2020 16:09:51 GMT R1cky 2020-08-05T16:09:51Z https://community.ee.co.uk/t5/Archived-Posts/I-owe-money-but-want-to-ugrade/m-p/940966#M245386 <LI-SPOILER>&nbsp;</LI-SPOILER><P>&nbsp;I want to upgrade my phone but had fallen behind with some payments as i had a bad fall rock climbing which resulted in me having had a traumatic head injury. This hospitalised me for over a year. It would be really nice to talk to a human rather than doing this via text. I think i owe around £100.00 on this contract although i just pay £15.00 per month.&nbsp;</P> Wed, 05 Aug 2020 16:09:51 GMT https://community.ee.co.uk/t5/Archived-Posts/I-owe-money-but-want-to-ugrade/m-p/940966#M245386 R1cky 2020-08-05T16:09:51Z https://community.ee.co.uk/t5/Archived-Posts/I-owe-money-but-want-to-ugrade/m-p/941009#M245387 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/889110">@R1cky</a>&nbsp;</P> <P>&nbsp;</P> <P>You can absolutely call EE C/S on 150 and speak to an agent about this.</P> <P>&nbsp;</P> <P>Call wait times are longer at times because of the current situation, but C/S is absolutely open.</P> Wed, 05 Aug 2020 17:21:58 GMT https://community.ee.co.uk/t5/Archived-Posts/I-owe-money-but-want-to-ugrade/m-p/941009#M245387 bristolian 2020-08-05T17:21:58Z