topic Re: Thank you Oscar Fish in Archived Posts

Thank you Oscar Fish

Lucy_T — Fri, 08 Jan 2021 12:29:54 GMT

I wanted to say a massive thank you to the customer service person that helped my issue.

Oscar was very friendly and took the time to explain anything I didn't understand about my bill. This the fist time I've felt taken care of by a mobile phone company!

My only question is why does EE have a customer complaints form but no way of leaving positive feedback and reviews. I've searched high and low for somewhere to send this but this is the only place I can find.

I have no idea if any if this will be seen but let me just say

Thank you Oscar xxxx, you made a difference to my day🙏🏾

[mod edit: removed employee's surname]

Re: Thank you Oscar Fish

Christopher_G — Fri, 08 Jan 2021 14:45:16 GMT

Hi @Lucy_T

Welcome to the community.

This is definitely the place to leave positive feedback. We love to see it and can forward it on. 😄

I've sent a message to Oscar and his manager passing on your lovely comments. 🙂

Chris

Re: Thank you Oscar Fish

Poolbloke — Fri, 08 Jan 2021 14:50:00 GMT

Re: Thank you Oscar Fish

ofish42 — Tue, 12 Jan 2021 01:12:43 GMT

Hey Lucy

Thank you so much for leaving this, it means a lot to me! You really made my day as well (twice now after having seen this haha). I wish you the best, and hope you have nothing but good customer service from us in the future as well.

I wish you the best, and thanks again.

Oscar