topic Re: saying thanks in Archived Posts

saying thanks

tryinghard — Wed, 11 Nov 2020 12:22:30 GMT

Hi I have not been here for quite awhile but I know it is always good to have a thank you when you have been helped. I was shocked the other week when I saw that my monthly plan was going to be increased by A LOT. I searched on line and saw deals so much cheaper but decided to give EE a call about the amount. I am so glad that I did. It was not as cheap as some but much better than had been planned. I would like to thank the 2 people I spoke to, a chap (but I forgot the name) who was calm and put me through the the right department. The other person is Danella (I think). She managed to reduce the cost. I was expecting it to increase but not to that level. So please anyone who has their plan increased massively ring before you ACTUALLY change provider.

Re: saying thanks

Leanne_T — Wed, 11 Nov 2020 14:28:26 GMT

Hi there @tryinghard

Thanks very much for coming back to the community and letting us know about the great customer service that you received 🙂

This is lovely to read, and I am really pleased you have decided to stay with us 🙂

I hope to see you around the community in the future.

All the best.

Leanne.

Re: saying thanks

tryinghard — Wed, 11 Nov 2020 14:46:23 GMT

It was a pleasure to say thanks. I know that a thank you helps the day
maybe the week.
Take care and keep safe.

Re: saying thanks

Leanne_T — Wed, 11 Nov 2020 15:00:54 GMT

It certainly does @tryinghard

Thanks very much 🙂

Take care.

Leanne.