Thanking a staff member

Tinkerfairy5 — Wed, 30 Sep 2020 07:32:35 GMT

hi, I just wanted to find somewhere to say thanks to Stephanie ******** who helped sort out an issue with my mum phone, I rung sunday and it was all sorted by today including a new sim being sent out, she was very patient as my mum not quite phone savy, and once confirmed security was happy to speak to me and communicated with e mails and calls, I can not thank her enough as dreading what the outcome may be, painless and easy, thank you once again for great service very happy and my mother happy now her phone bill all sorted out! Thanks 😊

[mod edit: removed personal details from the forum]

Re: Thanking a staff member

Leanne_T — Wed, 30 Sep 2020 07:37:30 GMT

Morning @Tinkerfairy5

Welcome to the community 🙂

Thank you so much for leaving this lovely feedback for Stephanie.

This is lovely to read, and I am really happy to hear your Mum is all sorted now with her SIM and bill 🙂

I have emailed Stephanie this morning so she can see this, and I am sure knowing how happy you and your Mum are will make her day!

Have a great day and come back to the community anytime.

Leanne 🙂

topic Thanking a staff member in Archived Posts

Thanking a staff member

Re: Thanking a staff member