topic Re: Thank you! in Archived Posts

Thank you!

Scarlettsully90 — Tue, 22 Sep 2020 08:17:33 GMT

I have recently been having trouble connecting my Apple Watch to my iPhone. So I called the customer service team on the weekend who were extremely helpful. The lovely lad I spoke to was called Scott ****, he was extremely conscientious and couldn’t have been more helpful. He talked me through how to get it all back on track. This took quite a while and he was very friendly and a good conversationalist. He even then followed up with a courtesy call a few days later to ensure everything was in working order. If I could send him a crate of beers to say thanks, I would! What a great member of staff to have on the team. Thank you again Scott!!
Ref: *************

[mod edit: personal details removed from the forum]

Re: Thank you!

Leanne_T — Tue, 22 Sep 2020 08:16:12 GMT

Morning @Scarlettsully90

Thanks very much for coming to the community and leaving this feedback for Scott.

I am really pleased to hear your Watch has been connected and Scott was friendly and very helpful 🙂

I have sent this to him this morning, I am sure he will be over the moon and this is a great way to start a Tuesday 🙂

Hope you have a great day.

Come back to the community anytime.

Leanne.