Great Customer Service.

Rickspen79 — Mon, 22 Jun 2020 10:44:05 GMT

Recently I had some unexpected charges appear on my statement due to me using Webex at work for conference calls.

I spoke to customer services - Daniel ********, who took ownership of my issue, raised the issue within EE, called me back at agreed times and ensured my issue was resolved.

This is the best customer service I have had in years, so thought I’d drop a note to say Thank You, Daniel went over and above to help me out.

Thank you

[mod edit: removed personal details from the forum]

Re: Great Customer Service.

Leanne_T — Mon, 22 Jun 2020 10:45:16 GMT

Hi @Rickspen79

Thanks for coming to the community and letting us know how great Daniel was and I am delighted to hear you have had your query resolved 🙂

This is lovely to read on a Monday morning and I will be sure to send this feedback to Daniel 🙂

I hope you have a lovely day and come back to the community anytime 🙂

All the best.

Leanne.

topic Re: Great Customer Service. in Archived Posts

Great Customer Service.

Re: Great Customer Service.