topic Unable to make or receive calls after upgrading in Archived Posts https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917012#M244117 <P>Have just upgraded to an iPhone XR and cannot make or receive calls. Switched it off and on still not working&nbsp;</P> Sun, 07 Jun 2020 17:32:31 GMT loz1960 2020-06-07T17:32:31Z Unable to make or receive calls after upgrading https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917012#M244117 <P>Have just upgraded to an iPhone XR and cannot make or receive calls. Switched it off and on still not working&nbsp;</P> Sun, 07 Jun 2020 17:32:31 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917012#M244117 loz1960 2020-06-07T17:32:31Z Re: Unable to make or receive calls after upgrading https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917013#M244118 <P>Hiya <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/817806">@loz1960</a>&nbsp;</P> <P>&nbsp;</P> <P>Does the SIM from your old phone fit in your new phone?</P> <P>&nbsp;</P> <P>If yes, are you using that SIM?</P> <P>&nbsp;</P> <P>If no, have you registered the new SIM at <A href="https://ee.co.uk/help/help-new/getting-started-and-upgrading/activate-a-new-sim/how-do-i-activate-and-set-up-my-new-sim" target="_self">new SIM Activation</A> ?</P> Sun, 07 Jun 2020 18:18:55 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917013#M244118 bristolian 2020-06-07T18:18:55Z Re: Unable to make or receive calls after upgrading https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917027#M244119 Using the sim from my old phone<BR /><BR /><BR />Sent from my iPad Sun, 07 Jun 2020 19:25:18 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917027#M244119 loz1960 2020-06-07T19:25:18Z Re: Unable to make or receive calls after upgrading https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917042#M244120 <P>If you put the SIM back in your old phone, does it show signal?</P> Sun, 07 Jun 2020 20:10:38 GMT https://community.ee.co.uk/t5/Archived-Posts/Unable-to-make-or-receive-calls-after-upgrading/m-p/917042#M244120 bristolian 2020-06-07T20:10:38Z