topic Re: login problem in Archived Posts

login problem

kris80 — Sun, 31 May 2020 10:08:43 GMT

I cannot log in to my EE account for over a year. Does anyone know what's going on with this?
after entering the login and password, the following message pops up:

What happened?

Sorry, we were unable to complete your request right now. Please try again later.

Re: login problem

Profile closed — Sun, 31 May 2020 10:37:51 GMT

Hi @kris80

Welcome to the EE Community,

if you call 150 a customer service advisor will be able to reset your MyEE profile so you can then log into MyEE

Thanks,

David.

Re: login problem

kris80 — Wed, 03 Jun 2020 17:54:17 GMT

David,

Thanks for your help.

Kris

Re: login problem

Profile closed — Wed, 03 Jun 2020 18:02:53 GMT

your welcome @kris80 if you need any further help in future visit us here on the community.