topic Compliment for an advisor in Archived Posts

Compliment for an advisor

Sofir — Fri, 01 May 2020 15:58:27 GMT

I just want to acknowledge a member of staff named Allyn, I originally had chatted to in regards to paying a bill off early, they advised me on this and went above and beyond as they had fixed a mistake on my account aswell honestly it wasnt a big thing but I really appreciated it.

I fall in the high risk category and can't even work right now so the level of care and understanding was amazing, thank you again so much

Re: Compliment for an advisor

Leanne_T — Sun, 03 May 2020 09:46:27 GMT

Hi there @Sofir

Thank you so much for coming to the community and letting us know about the great customer service you have had from Allyn.

I am really happy to read they have helped you at such a difficult time.

This has made my Sunday morning brighter!

We are always here to help, if you need anything at all please come back 🙂

Take care and stay safe.

Leanne.