topic Re: Positive Feedback in Archived Posts

Positive Feedback

sacattack — Wed, 29 Apr 2020 22:21:41 GMT

I did not receive the usual feedback text messaging service following my call and I was wondering where I can forward on positive feedback as I received fantastic customer service from a member of your tech support team tonight (after an unsuccessful attempt through chat at resolving an issue with a new sim).

She really is an asset to the EE service team and during such an uncertain time, it would be wonderful if she could get recognition within her team for the help she provided me with tonight.

Re: Positive Feedback

Christopher_G — Thu, 30 Apr 2020 13:11:21 GMT

Hi @sacattack

Welcome to the community.

It's brilliant to hear that you received fantastic support yesterday. 🙂

I've sent you a private message to get some information from you.

Please take a look and get back to me.

Thanks

Chris